Frequently Asked Questions
Everything you need to know about your Jadore Couture experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. As our collections range from slim-fit to oversized, we recommend checking the 'Fit Notes' section for each garment.
Do you offer international shipping?
Yes, Jadore Couture ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated automatically at checkout based on your location.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.